How We Serve Our Customers
Serving Our Customers – Core Values
At Advanced Basement our core values motivate us in everything that we do.
Our values include:
We will never try to upsell products and services that aren’t needed because we pride ourselves on running our business with the honesty and integrity. We want our customers to know that they can trust and count on us. Our goal is 100% customer satisfaction. We want our customers to be so delighted with their experience that they refer us to their friends and neighbors.
Serving Our Customers – Service
We value our customers and strive to give them superior quality and service. Preventative waterproofing and foundation repair is our main focus which is why we only offer those services. We believe that by focusing on what we do best we provide an added benefit to our customer by being experts in our field.
Serving Our Customers – Quality
Quality standards are also very important to us. We want to provide our customers with peace of mind and that means providing high quality work that will solve their problems, as well as prevent future problems.
We use proven waterproofing techniques that have stood the test of time, such as:
- French drains
- Sump pumps
- Wall treatments
- Wall anchors, and many more
Serving Our Customers – Value
Because we have a variety of waterproofing and foundation repair techniques, it allows us to provide quality solutions at a reasonable cost. This equates to a greater value for our customers. In addition, we offer free estimates on our services and financing is also available to those that qualify.
Advanced Basement is owned and operated by experienced professionals with 20+ years of experience in the waterproofing and foundation repair industry. If you want an experienced team to help you with your waterproofing needs, then contact Advanced Basement today.
Waterproof basement – install interior french drain extensions & pump replacement
Jeffrey P., Upper St Clair, PA
Waterproof basement – install interior french drains, sump pump, trench downspout & discharge pipe.
Allan H., Elizabeth, PA
Sump pump installed along with 24’ of internal French drain
Stan S., Bridgeville, PA
Install 45’ internal French drain system, install 1 sump pump & install 11 sheets of safe wall
Dana S., Belle Vernon, PA
Internal French drain & sump pump
Patrick A., West View, PA
Installed interior French drain & sump pump
Stephen & Carmen I., Acme, PA
French drain & sump pump installed in basement
Marie K., Mt Washington, PA
Waterproof basement with French drains & 2 sump pumps
Kathleen & Frederick C., Cheswick, PA
Install internal French drain system, sump pump & wall covering (2nd job for us)
Tara - I am so impressed that you personally call and remind us of upcoming scheduled jobs. I wish all company owners were as involved as you are!
Sharon L., McMurray, PA
French drain & sump pump
Darlene C. & Delbert W.
Inside drain to existing sump pump
Al T., South Park, PA
Install 11 sheets of safewall
Joseph P., Mt. Lebanon, PA
Basement waterproofing system installation including perimeter french drain, sump pump & dehumidifier, 4 wall anchors, & 2 downspout extensions
Dehumidifier installed in a crawlspace. Evaluation of a damp crawlspace with puddles. Inspection of perimeter of the house & downspouts
Pam D., Belle Vernon, PA
Large National Company
- High Pressure and Oversell/Upsell Sales Tactics
- Higher Costs and Overhead
- Sales Games "assembly line" type-service with Underqualified Customer Service
- Phone Calls result in leaving messages.
Advanced Basement Solutions
- Nationally Certified
- Fully Licensed and insured
- Lifetime Transferable Warranties
- Products made in USA
- Obtain All required permits
- Quality Installation in a reasonable timeframe
- Award Winning Customer Service
- Fair and Reasonable Pricing
- No warranty
- Low quality products found at local hardware store
- No licensing or permits, No insurance
- Results: frustration, wasted time & money