Frequently Asked Questions (FAQs) Do you notice water in the basement? Here are some reasons why and where the water is originating. Click here for information on Tips & First Steps. Contact us for a Free inspection! Q: Why do I have water on the basement floor when it rains? A: Does water seep on the floor when it rains? This could be caused by natural springs under you home. As the water table rises with rain and snow melting, the ground water can rise through your basement floor. The most effective and least invasive way to remedy this would be the installation of an Internal French Drain and Sump Pump under the basement floor. This will divert the water away before intruding on your additional living space and basement storage. Q: Why is water ONLY coming in the corner of my basement? A: Water frequently coming in the corner causes the “Christmas Tree” effect. This is usually due to a clogged external downspout or absence of downspout in that area. The first step would be to ensure everything is connected properly from top to bottom (underground) and test it using a hose to see where the water is going underground. If everything seems to be working properly after testing, the downspout distance away from your home could be too short, thus, not pushing the water far enough away and allowing the water to follow the path of least resistance BACK towards your home. Even if the water isn’t getting into the basement, it could be eroding the soil from under the home, which could cause foundation issues such as cracking, sinking and bowing foundation walls. Q: Why is water high on my wall and basement ceiling? A: Water high on the wall could be caused by a few reasons. Overflowing gutters or gutters that have leaves, debris or dirt inside could be obstructing the proper flow of water away from your home. During a heavy rain, if you see water “jumping” or overflowing out of the gutter, it is likely the cause of the water high on the walls in the basement. Cleaning gutters and downspouts frequently to ensure roof and rain water is flowing properly could help prevent any clogs or blockages from causing havoc in your basement. Q: Why is water dripping from the basement ceiling? A: Much of your home’s plumbing is high in your basement ceiling. Ensuring there are no pipe or plumbing leaks or condensation from the pipes would be the first step in finding the reason water would ONLY be “dripping” from the ceiling. Q: Why Water is sitting in the middle of my basement floor? A: The first step would be to see if there is a floor drain in the area and to ensure there is not a sewer or grate water back-up. If there is no “back-up” then it is possible that the ground water is finding its way through cracks in the cement flooring. A drainage system under the floor with a sump pump would prevent further ground water intrusion. Q: Water is coming through the window, WHY? A: The window in the area could be leaking. Replacing the window or resealing with caulking around it could quickly and easily remedy the leaking. The landscape slope in the area or around your home could also slope incorrectly towards your home. Over time, due to age and settling soils, depressions in the ground next to your home along with sandy soils could be allowing water to soak into the ground and penetrate your foundation walls. If you have a patio or pavement in the same area above ground, check to ensure the slope of the pavement hasn’t settled over time causing the water to change direction toward your home. Q: Why after a heavy rain does water just sit and come in under my basement door? A: Ensure that the floor or external drain is unclogged and free and clear of any leaves, dirt or debris. If it is an older drain or it is unclear where the drain goes, a new grate drain and drainage system on the interior or exterior can alleviate water from under the basement door quickly and efficiently even—in the heaviest of rains. Q: Do you offer financing? A: Yes, we offer 0% financing for 12 months. *Some restrictions apply. Terms and Conditions determined by lender.